Printing: Trouble-Shooting Tips | Public Workstations | Services | Library

Troubleshooting Printer Problems

SAVE your work to a USB (memory key) or disk, or email your work BEFORE you re-boot the public workstation.

If the Print Manager Popup does not pop up, prompting you to type in a user ID, please go to Start > All Programs > PM Popup. If this doesn't work, please re-boot the computer.

When sending a print job to the public printer please note the following:

PowerPoint (.ppt) files and .pdf files can take longer to print if they contain symbols or other graphics.
If you have trouble printing a huge file try printing a few pages at a time, or save the document as an .xps file and print using that format.
The default is duplex (double-sided). See the instructions for single sided printing if needed.
Printing an Excel document in colour? Save it as a PDF first.

Weekend Supervisor and Technical Support (Porter)

Last Updated: August 9, 2011

Services • Public Workstations

Troubleshooting Printer Problems