1. To conduct an analysis of the strengths, weaknesses, opportunities and challenges for information services provided through the University of Waterloo Library, taking into account both internal and external factors affecting our ability to support teaching, learning and research.
2. To consult extensively, seeking the perspectives of faculty, staff, students and others engaged in, or affected by, information services issues.
3. To develop a longer term view of the information service needs of our user community and provide recommendations for how to address them.
4. To prepare a report outlining this information for the University Librarian by the end of December 1998.
The core team should include people responsible for allocating resources to ensure the provision of effective information services, as well as people engaged in the provision and evaluation of those services. Although not active members of the core review team, users of library information services will be consulted and offered opportunities to contribute to the review.
The team will make use of advisory/working groups, as need dictates and opportunity allows.
Susan Bellingham
Youssef Berbash (graduate student)
Anne Fullerton
Chris Gray (Systems resource person)
Mark Haslett (Facilitator)
Geoff Hayes (faculty member)
Margaret Hendley
Joan Macdonald
Ron MacKinnon (Secretary)
Maureen McCormack
Richard Pinnell
Shabiran Rahman
Susan Routliffe
Karl Spangler (undergraduate student)
John Sitler
A) Issues
The following is a list of some issues for the consideration of the Review Team. It is not intended that the Team confine its report and recommendations to these topics.
1. Priorities
- What are the priorities for information services that the Library should
plan to address over the next five years?
- How can the Library adapt to the continuing changes in the information
needs of the academic community and to the general effect of computing on society
and the university?
- How can the Library best take into account the recommendations of UW’s
fifth decade report, “Building on Accomplishment”?
2. Information delivery and scholarly communication
- How can the Library best avail itself of the influence of the Internet and
the World Wide Web on information delivery and scholarly communication?
- How can the Library contribute to promoting the use of learning technologies
and scholarly information resources at the University of Waterloo?
3. Balancing workloads
- How can the Library share human resources more effectively across units?
- How can collaborative relationships with Wilfrid Laurier University and the
University of Guelph contribute to addressing workload challenges?
4. Staff Training and Development
- What can the Library do, in anticipation of future needs, to ensure appropriate training for information services providers?
5. Partnerships/Opportunities
- What opportunities exist for partnerships with other departments and faculties
on campus?
- How can the Library exploit changes in information technology to develop such
partnerships?
- What is the best use we can make of supportive and collaborative partnerships
with Wilfrid Laurier University and the University of Guelph in planning and
providing information services?
6. Effective evaluation of information services
- How should the Library evaluate its information services to ensure that they
continue to meet the needs of its user community, and to identify areas for
enhancement?
- What role should library groups and individuals play in effective evaluation?
B) Groups to Consult
- UW Library staff engaged in the planning and provision of information and
related services
- The Library’s Process Groups and Council, as appropriate to specific
issues
- UW Faculty, staff and students
- Other UW departments, as appropriate to specific issues
- Information services planners and providers at the University of Guelph and
Wilfrid Laurier University
November 1998
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