Renewals and requests

• You can renew items you checked out as many times as you like using one of the following methods:
  • Online using your library account
  • By phone: ext. 84600
  • In person: at the Circulation desk

Exception: Waterloo Reads items can be renewed only once for two weeks period.

• You cannot renew:
  • Items requested by another borrower
  • Course reserve items 
  • Any items after your borrowing privileges have been expired or suspended because of overdue loans or fines

Undergraduate students, graduate students, faculty, and staff

• Can place requests in the library catalogue on books and journals which have not been checked out and have them delivered to their preferred pick-up location
  • Follow the "Request" link in the catalogue record on the search results page
• Can also request scanned copies of journal articles and book segments found in the library catalogue and have them delivered electronically to their email, as copyright and licensing permit
  • Articles: Follow the "Request an article" link in the catalogue record on the search results page
  • Book segments/chapters:
    • Login to your Interlibrary loan (ILL) account
    • Find a record for your book title and click "Get it" 
    • Click "Scan/Copy" on top of the form
    • Fill in the "Part Details" and click "Request"
• Requests take one to three business days. You will be notified by email when your items arrive. Up-to-date status reports are also available in your library account. 
• Items will be held for six days at the chosen pick-up location.

Community borrowers

• Can place requests on items in any of the UWaterloo collections, and UWaterloo owned items at the Annex