Annual Report 1993/94

ORGANIZATIONAL RENEWAL

Early in 1993, I struck a task group to review and promote the idea of the client-centred library. Among the recommendations made by the committee were that we should:

Prepare a vision/mission statement to inform and motivate staff
Introduce a team-centred approach to problem-solving and performance enhancement
Adopt performance measures and quality improvement
Improve internal and external communications
Provide an effective learning environment for staff and users
Base the Library's structure on the integration of processes

The pursuit of these objectives has provided the primary focus for our program of organizational renewal.

OUR VISION AND MISSION

A preliminary draft of a statement of vision and mission was distributed to, and discussed with, all staff, and various suggestions were considered and incorporated. After much discussion, rewriting and condensation, we now have a one-page document that includes:

A brief statement of the Library's role within the University
A list of the values that determine our approach to the accomplishment of our goals
The Library's goals and responsibilities with respect to its staff and user clients
The processes by which those goals should be accomplished

The next step will be to encourage the staff of individual departments and units to examine the document in the light of their specific accountabilities to appreciate and achieve their goals of providing service to the academic community.

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Secretary to the University Librarian
Last Updated: May 26, 2005

Staff & Administration • Library Documents

Annual Report 1993/94

ORGANIZATIONAL RENEWAL

OUR VISION AND MISSION