Are you unfamiliar with the Library’s services and resources? From traditional, in-library assistance to receiving help online via MSN Instant Messenger, our Ask a Librarian services are constantly evolving and expanding to meet your research needs.
Whether you are trying to track down the nearest photocopier or need to know how to find scholarly articles for your latest research paper, staff at the Library’s Information Desk are available to help in person or by telephone.
Each academic department at UW has a Liaison Librarian representative – s/he is your primary contact for individualized research assistance. Your Liaison Librarian can:
Ideal for brief, factual questions and comments or suggestions about library collections and services, the Library’s email reference service has grown considerably since its introduction in 1993. Answering your questions within one business day, email reference staff can track down resources, provide information about other services, and/or direct you to the most appropriate library staff member or department to answer your query.
Don’t fret if you are unable to visit the Library for research assistance – you can still receive live help online! Available during the afternoons from Monday to Friday (excluding holidays), the Library’s chat and Instant Messenger reference services are becoming a popular choice for students to have their research questions answered while working from their home, office space, and/or abroad.
Visit the Ask a Librarian web page for information about research services.
For further information, please contact:
Jennifer Haas
Head, Information Services and Resources, Davis Centre Library
Ext.
37496
Shabiran Rahman
Head, Information Services and Resources, Dana Porter Library
Ext. 32882
University of Waterloo Library
200 University Avenue West
Waterloo, Ontario, Canada N2L 3G1
519 888 4883
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