In case you haven't noticed, it's library survey season! Quickly following the start of the province-wide MINES survey, the Library will launch the Library Service Quality Survey (LibQUAL+®) beginning the first week of March.
The LibQUAL+® survey is a standardized survey for measuring library users' perceptions of service quality. It is designed and administered by the Association of Research Libraries to identify gaps in desired, perceived, and minimum expectations of service.
The Library might be contacting you to participate. All UW faculty members, graduate students, and a sample of undergraduate students and staff will be invited via email to complete the survey.
If you receive an email, please consider participating! Your input will help us evaluate how well our services meet your needs. By completing the survey, you will also have the opportunity to enter to win one of five $100 gift cards for Retail Services.
See our LibQUAL+® FAQ, or contact:
Head, Information Services and Resources
Dana Porter Library
Ext. 32882
University of Waterloo Library
200 University Avenue West
Waterloo, Ontario, Canada N2L 3G1
519 888 4883
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