Introducing Our New Circulation Services Staff
It’s an exciting time for Circulation Services! The Library has hired five staff members this fall in newly-created Circulation positions. A hearty congratulations to Ted Creese, Ahmed Kenawy, Deborah Lee, Susan Martin, and Alison Murray.
Pictured left to right: Ted Creese, Ahmed Kenawy, Deborah Lee, Susan Martin, and Alison Murray.
All five are familiar faces, having worked in Circulation or other areas of the Library previously:
- Ted Creese is the Weekend-Evening Supervisor and Technical Support, working at both the Davis Centre and Dana Porter Libraries. Before beginning this position, Ted worked in Circulation for two years as a casual desk employee and as a casual shift supervisor.
- Ahmed Kenawy is the Evening Supervisor and Technical Support at the Davis Centre Library. Ahmed has been part of Circulation for nearly four years, first as a casual shift supervisor and then on contract as the evening supervisor.
- Deborah Lee is the Weekend-Evening Supervisor and Technical Support at both the Davis Centre and Dana Porter Libraries. Prior to this position, she was a member of the Library’s Resource Sharing unit. She has also worked as a casual desk employee in Circulation.
- Susan Martin is the Weekend Supervisor Trainer at the Davis Centre Library. She was previously a member of the Cataloguing department where she worked for two years. She also has experience working in Circulation as a casual shift supervisor.
- Alison Murray is the Weekend-Evening Supervisor and Technical Support at both the Davis Centre and Dana Porter Libraries. Alison brings five years of Circulation experience with her to this new position, having worked as a casual desk employee and as a casual shift supervisor.
When asked about their favourite part of working in Circulation, these staff members' answers were remarkably similar: being able to interact with and help students and other visitors. “Every once in a while you get to figure out something for a patron that's more than what they were expecting,” Ted explains. “It doesn't happen all that often, because most interactions are fairly routine, but when it does happen, it is gratifying.”
In case you’re wondering what the most commonly-asked question in Circulation is, the group had consensus on this matter too: “Can I get this course reserve?” Ahmed noted, however, that he enjoys hearing another question from students. "I like when they ask 'when the library will close and when the extended library hours will start?' I feel as if they wish the Library would never close."
The Library thanks all five for their many contributions to the Library so far and warmly welcomes them to their new positions.
, Communications and Liaison Librarian
, Co-ordinator, Library Communications and Web Management
, Assistant, Library Communications and Web Development
October 16, 2011