Assisted Devices | Customer Service Standard | AODA Toolkit | Staff | Library

Assistive Devices - list of locations and devices

We are committed to serving people with disabilities who use assistive devices to obtain, use or benefit from our goods and services.
We will ensure that our designated staff members are trained and familiar with Library-supported assistive devices that may be used by customers while accessing our goods or services.
We will also ensure that our designated staff members know how to use the following assistive devices available on our premises for customers:

Adaptive Technology Centre
- Hardware and equipment
  - Each workstation (9 in total) has an electronically adjustable table and ergonomic chair
  - 5 PCs with 22-inch monitors
  - 2 Flatbed scanners
  - Optelec ClearView 517 Colour Video Magnifier
  - Victor Classic DAISY Reader
  - Reading stands, footrests and task lighting available
- Assistive Software
  - Dragon Naturally Speaking Preferred - speech-recognition software that converts dictation into text.
  - Inspiration - visual learning tool that helps develop ideas and organize thinking.
  - JAWS (Job Access With Speech) - screen-reading software that helps people who are blind or have low vision use a computer.
  - Kurzweil 1000 - scan-and-read software designed for people who are blind or with low vision.
  - Kurzweil 3000 - scan-and-read software designed for people with learning disabilities.
  - ZoomText - provides magnification and screen-reading for computer users who have low vision.
Circulation
- TTY for loan.
- Electronically adjustable workstation with computer, in the computer area across from the Circulation Desk.
- Adjustable reading stands (two)
Third Floor
- Electronically adjustable workstation with a computer, in the computer area (closest to door to the Sims Reading Room)
Fifth Floor
- Two electronically adjustable tables, one with a computer, in the computer area, beside the microfiche cabinets.

Electronically adjustable workstation with a computer, in the RBC Information Commons.
Optelec ClearView+ Video Magnifier in Study room L (DC 1522).

Two height adjustable workstation (seated and standing heights possible) with computer terminals
Headsets
Flatbed scanner
Group study rooms with computer and plug in for laptops could be booked by PWD for study space if extra room was required for assistive devices or audio access necessary.

Assistive devices are devices that are used to assist people in performing a particular task, enabling them to do everyday tasks such as moving, communicating, reading or lifting.
Examples of assistive devices are
- wheelchairs
- walkers
- FM systems (listening devices)
- laptops with screen-reading or communicating software
- Teletypewriters (TTY)
  - enables telephone-like communication using text.
  - calls placed to or from a non-TTY user can be made via the Bell Relay Service--specially trained operators, available at all times.

Assistive devices are an extension of a person's personal space--don't touch, lean, or move the device without the person's permission.
When asked, agree to use an assistive device, being sure to ask for directions on its proper use.

Department Head, Information Services and Resources, Porter

Library Associate/Coordinator, Services for Persons with Disabilities
April 2, 2012