The Library is committed to excellence in serving all of our user groups, including people with disabilities.
We are committed to training all of our employees and volunteers in accessible customer service.
We will communicate and interact with people with disabilities in a manner that they prefer for their particular typs of disability. We are committed to accessible:
We notify users in the event of a planned disruption of services. A reasonable effort wii be made to inform users of an unexpected and significant disruption in services typically used by people with disabilities.
We welcome people with disabilities who are accompanied by a support person or a service animal.
We are committed to serving people with disabilities who use assistive devices to obtain, use or benefit from our services and resources.
We welcome feedback regarsing the way the library provides services and resources to people with disabilities.
We will ensure that staff know what to do if a person with a disability is having difficulty accessing our services or resources.
uWaterloo policies and resources
Library Services for Persons with Disabilities
uWaterloo AccessAbility Services
University of Waterloo Library
200 University Avenue West
Waterloo, Ontario, Canada N2L 3G1
519 888 4883
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University of Waterloo
