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Community Needs Assessment Committee • Minutes

Community Needs Assessment Group
Meeting:#8 (January 16, 1996)

Time: 9:30-10:30 a.m.
Place: Davis Library
Purpose: Goals and Objectives: Ongoing

Present: Jane Britton, Amos Lakos, Sharon Lamont, Wendy Macpherson, Ann Naese, Mary Stanley, Laurie Strome

Absent: Shabiran Rahman

  1. Agenda accepted.

  2. Summary of Meeting #7, Jan. 09, 1996 noted.

  3. Business Arising:
    1. Simon Fraser Surveys will be reported on and discussed at Jan. 23 meeting.
    2. Erasable chart for meeting evaluations: Ann Naese reported on cost; we agreed to continue to use blackboard or whiteboard as provided in meeting rooms.
    3. * Evaluation Workshop with Roger Mannell: Wendy will add to her notes those items we discussed as possible evaluations (OPAC screen interface, also Reference service)
      *ACTION WENDY
    4. Meeting Format:
      - Wendy suggested we need more clarity of purpose expressed re tasks assigned, dates for completion, etc. Perhaps a "Meeting Summary" at the end of each meeting would take care of this.
      - Agenda: should we have a standard agenda item for "communication" items? We need to start communicating outward.

  4. Goals and Objectives:
    Amos distributed the terms of reference for the Performance Measures Task Group. We looked back at our minutes from meetings of Nov. 21 and 28 to find that as a group we had accepted this group's mandate as part of our own: what we have to do now is come to a better understanding of what that mandate is (common language and concepts), and how it fits into our somewhat larger scope.

    Amos stated that performance measures is the the part usually not done, the analysis of actual evidence. Levels of performance are always changing: we are moving towards an environment of being more responsive to clients' expressed needs/wants rather than one in which the Library decides what the client needs. We need ways of approaching and evaluating these needs and the service offered based not on myth or anecdote but on evidence.

    * ACTION: AMOS and SHARON: To begin we need to re-write the Peformance Measures Task Group Terms of Reference into a set of goals for our group. Amos and Sharon will work on this for our Jan. 30 meeting.

  5. The meeting adjourned at 10:30

  6. Next meeting: Jan. 23, 1996
    Dana Porter Room 428
    9:30-10:30

    Agenda: Reports and discussion re Simon Fraser Surveys
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July 27, 2005