Community Needs Assessment Process Group
Minutes of February 21st Meeting
Present:
Anne Fullerton
Michele Laing – recorder
Amos Lakos
Connie Pantic – facilitator
- Discussed the "Ask Us/Tell Us" page (http://www.libtest.uwaterloo.ca/comments/)
on the new UW Electronic homepage. Paid particular attention to the “Choose
an area
of concern” section. The 5 categories available, and who will receive/answer
queries for
each category, are:
Circulation questions / User Services
Trellis questions / TUG OPAC group
Journal Indexes and E Journal questions, etc. / Asklib
Comments – How Are We Doing / Librarians, LibAdminPlus with Mary
Stanley
replying
Other questions / Asklib
Action: A. Fullerton will arrange to have CNAPG
e-mail address added to each e-
mail category so that questions/comments are sent to our group. Once
we receive
some CNAPG will discuss how to categorize and analyze them.
- Keeping Up with Your Research
A. Fullerton developed a questionnaire to be given to persons who have
already taken
the course. The questions will provide information on:
a. What people have done with what they learned in the session
b. If they have tried more complicated things
c. How they feel about the content of the session
d. How they feel about the instruction
e. What future developments or direction they would like to see
The 3 Likert schedule is being used with the questions.
The group discussed the questionnaire and provided feedback on its
format and
wording.
Action: A. Fullerton will revise the questionnaire for discussion at
the next
meeting.
- Purpose of CNAPG
Amos drafted a brief statement regarding our tasks for the Library
Office.
To co-ordinate, encourage, and facilitate library assessment activities
focussing on client
needs; to be a resource for Library staff in their assessment work;
to analyze results,
develop recommendations for action, to monitor and ensure follow-up.
- Microfiche problems
Sharon Lamont has been talking with Linda Norton (Graphic Services) about
digitizing
the library microfiche collection because of printing problems. Graphic
Services has
only vague cost data at this point. A. Lakos has asked for further information
from A.
Lamont. Issues to be addressed include hardware problems, micro printing
vs. regular
printing price, access to collections that are not well analyzed.
- Library Hours
The UW Federation of Students conducted a sample survey of students
exiting Davis
and Porter Libraries in the evening. Students were asked how late
they would prefer the
libraries to be open during the days leading up to and including exam
time. CNAPG was
not aware that this survey had occurred and A. Lakos will talk to S.
Routliffe about
including/consulting us in future.
Recommendations from the results of the survey have gone to LBPC for
discussion.
The survey should be archived for future reference, perhaps in the
MIS reports area of
the web.
Discussion continued about how questions from faculty/students get
addressed. To
remind others of our existence and function and to encourage them to
inform us of
what they’re doing, CNAPG will devise a template to be filled
in when
surveys/questionnaires are conducted.
Next Meeting: March 20th
Facilitator: Cheryl
Recorder: Anne
