Present: Marlene Laurence, Wish Leonard, Maureen McCormack, Doug Morton, Susan Moskal, Susan Routliffe (Chair), Mary Stanley (Recorder), Jackie Stapleton, Linda Teather

Guest: Jane Forgay

1. Minutes of Previous Meeting (September 19, 2000)

The minutes were approved with corrections.
2. Training Committee Update

Jane Forgay attended the meeting to provide an overview of the progress made by the Training Committee. Thus far, the committee has focused its time laying the foundation including organising a website, developing a checklist for running sessions, and sending out a survey. The results of the survey indicate that ISR staff would like to receive more training on giving good public service, and the reference interview. It was suggested to Jane that the Training Committee pursue its idea of bringing in guest speakers to conduct these sessions. Once they have the information together, the Training Committee should then submit the proposal to ISMC.

Susan R. commended and thanked Jane and the committee for their work.

3. Roving Reference Pilot Project

The group focused their discussion on how to structure the pilot project. Ideas concerning when, who, where, and how were discussed. The group also considered how the pilot should be evaluated. Susan R. will pull together an outline of the pilot project based on these discussions and will bring it to our next meeting.

The outline will then be sent to ISR staff and others that work at the information desks for discussion at the next ISR meeting on Oct. 6. It was agreed that this meeting would begin at 9:00am to allow for the most possible people to attend and cause the least disruption staffing the information desk.

Jackie S. and Maureen M. agreed to arrange desk coverage for Oct 6 from 9 - 10am.

Next Meeting
October 3, 2000
Davis Conference Room