Information Services Management Committee

Minutes of the Meeting of March 5, 2002
November 19, 2002
1:30 – 3:30 pm
Porter Conference Room

Present:  Christy Branston, Helena Calogeridis, Judy McTaggart, Jim Parrott, Richard Pinnell, Susan Routliffe(Chair), Mary Stanley, Linda Teather, Melanie Watkins, Rose Koebel (Recorder)

Regrets: Jackie Stapleton

Guest: Susan Bellingham

1. Minutes of Previous Meeting
   The minutes of the meeting of November 5, 2002 were approved as written.

2. Report on the Public Workstation Review
   Linda commented on the recently issued Review of the Public Workstation and Network Environment in the University of Waterloo Library Report.  The work of the review team was driven by two main issues:  to respond to requests for additional functionality at the public workstations, and to move away from specialty-use stations.  The review team has received support for the recommendations in the report, and hopes to soon move forward with them. Issues associated with copyright are still being worked out. 

   Linda responded to ISMC’s questions and comments on the report, including the following:

   • Most of the public workstations will provide one-stop access, but specialty workstations will be required only where it is technically impossible to load specific software on all workstations, or where resources require user assistance that is limited to the area in which the workstations are located (e.g. UMD GIS workstations).

   • It is anticipated that Systems will be able to run security updates remotely.

   • A question was raised of whether ongoing printer problems will increase due to the enhanced functionality of the workstations. Linda responded that testing indicates that printing from the public workstations should be improved.  However, a problem related to WatCard printing was encountered, but it should be resolved shortly.

   Helena agreed to consult with Sue Moskal and Jackie Stapleton (because they were members of the public workstations review team) about bringing the report to an ISR meeting in the near future.  Linda will attend, and in anticipation of technical questions, will ask Carl to join the meeting as well.

3. Project Charter for the Review of Reference
   The Committee reviewed and amended the first draft that Susan and Richard had prepared based on the discussion at the last meeting.  We continued to develop the charter by discussing these components:  Project Purpose; Context; Project Scope:  Includes; Project Scope:  Does Not Include.