Information Services Management Committee

Minutes of the Meeting of February 4, 2003
Porter Conference Room

Present: Richard Pinnell, Susan Routliffe (Chair), Linda Teather, Melanie Watkins, Judy McTaggart, Susan Bellingham, Helena Calogeridis, Mary Stanley (Recorder)

1. Minutes of Previous Meeting
   The minutes of the meeting of January 21, 3003 were accepted as written.

2. Review of Reference Service
   The Committee focused their discussion on developing a Work Breakdown Structure (WBS) for the review. All of the elements included in the review will be considered and the WBS created prior to any action taking place.

   The Committee identified the work required for the following elements of the review:

   • Clarify and redefine service philosophy and goals
   • Document components of current service

   Linda volunteered to create a Gantt chart to document the WBS.

   Susan suggested that ISMC meet with CNAC within the next month to discuss assessing user needs. She will contact Shabiran Rahman, chair of CNAC, to arrange a joint meeting.

Next Meeting:  February 18, 2003 at Davis.
Topics for discussion:

• work required to complete an environmental scan
• preparation for meeting with CNAC.