Present: Christy Branston, Helena Calogeridis, Judy McTaggart, Jim Parrott, Richard Pinnell, Susan Routliffe (Chair), Mary Stanley, Jackie Stapleton, Linda Teather, Melanie Watkins, Rose Koebel (Recorder)
Minutes of Previous Meeting
The minutes of the meeting of February 10, 2004 were approved.
Web Picks for news @ your library
Each issue of news @ your library features a website under the Web Picks section. To ensure that we have a selection of websites to draw from for future issues of the newsletter, Dan Sich will ask Joan Faehrman (ISR intern) to compile a list of resources, including brief descriptions, from the Electronic Reference Collection. She will also begin working on feature length articles on resources suggested by liaison librarians.
Reference Service Goals
The Committee reviewed the revised statement that Judy prepared based on the discussion at the last meeting. Judy will rewrite the second sentence to include “Service provision uses an instructional approach with the goal of helping users …” and edit the title.
Staff Views about Reference Service
The Committee considered what method should be used to get feedback from staff on issues or concerns they might have about providing reference service. It was agreed that a questionnaire that includes an invitation for comments will be sent to Information Services staff and User Services staff who are affected by reference service when staffing the circulation desk. Helena agreed to prepare a questionnaire for our review at the next meeting.
Skills Necessary for Reference Work
The Committee reviewed the preliminary list of skills developed at the December 2 meeting. The items were organized into these categories: interpersonal; technological; pedagogical; retrieval, selection and evaluation; professional conduct and personal qualities; miscellaneous.
Next Meeting: March 9 at Porter. Topics: focus group report; questionnaire for staff views about reference service; skills necessary for reference work