Information Services Management Committee

Minutes of the Meeting of May 18, 2004
1:30 – 3:15 pm
Davis Conference Room

Present: Christy Branston, Helena Calogeridis, Judy McTaggart, Jim Parrott, Richard Pinnell, Susan Routliffe (Chair), Mary Stanley, Linda Teather, Melanie Watkins, Rose Koebel (Recorder)

Guest: Susan Bellingham

  1. Minutes of Previous Meeting

    The minutes of the meeting of May 4, 2004 were approved.

  2. Results of Staff Survey

    Committee members will continue to review the results of the Library Staff Questionnaire about Reference Service at UW to determine what issues have been raised and what findings translate into recommendations or could be explored further.

  3. Skills Necessary for Reference Work

    Christy reported on the feedback she received on the skills document, which ISR reviewed at the last departmental meeting. During today’s discussion the purpose of this document was revisited. The Library’s work environment has changed over the last decade, particularly with respect to information technology, and it was recognized that the skills set required for this environment has also changed. This document will be useful in ensuring that the appropriate skills are sought when hiring new information services staff. Rose will update the list with the suggestions Christy brought forward today, and change the title to “Skills and knowledge needed for reference work”.

Next Meeting: June 1 at Davis. Topics: staff survey results and what possible recommendations could be made; reference philosophy/goals statement.