Alison Hitchens, Martha Lauzon (recorder), Judy McTaggart, Carol Steele, Margaret Yuen (chair)
The minutes were approved, with one clarification, that Cataloguers have had a demo of Primo
None.
None.
4) Update on Training New Staff Members
Pauline Dewan
Pauline needs a few more subject sessions and an overview of the information desk. She will be done training by next Friday, the 17th. Carol has set up her desk shadowing schedule, which begins on Monday the 20th. Margaret has given her the video on conducting the reference interview.
Agnes Kayko
Agnes starts on October 14th. She will start with Government Publications, and then take on Economics in January. She will continue to work at UML for the Fall term, and will continue to sit in Cataloguing until the Porter renovations are completed. Her subject training will start in mid-November (the schedule is not yet drawn up), and she should be ready to sit at the Information desk by January 1st.
Kathy Szigeti
Kathy starts December 1st. We will consider her training schedule in early or mid-November.
5) New Staff Training - Assessment.
Judy and Carol put together some sample questions. We debated these and came up with the following list:
1a. Based on your experience at the desk, are there areas in the training programme that need more coverage? Less coverage?
1b. What are examples of questions that you were not able to answer at the desk?
2. What part of the training programme did you consider most valuable and why?
3. What part of the training programme did you consider least valuable and why?
4. What improvements do you recommend for the training programme?
It was decided that we would ask the questions after the new staff member had been on the desk for a month. There was a discussion about whether several people could be trained at the same time in any given session.
6) Survey - Information Desk Staff
Judy sent the questionnaire out on Monday the 6th, and the deadline for responses is Wednesday the 15th. She should have the responses together by the next meeting.
7) Spotlights
Alison reported that she will try for a Primo spotlight for November 7th. However, Primo is still not ready so dates cannot be completely firm.
VeloCity
Carol reported that she had been in touch with Sean van Koughnett, and he will be coming to talk to us on October 24th, at 9:30 sharp. Sean and Davis ISR have meetings at 10, so Carol has encouraged people to be early if possible.
Action: Carol will ask Jonathan about Sean's connecting his own laptop, and will send out an announcement about the spotlight.
Margaret has e-mailed the CSA rep. but not got any response yet.
CRKN
Margaret has spoken to Susan Routliffe, and there will be a session on November 21st in Porter 428.
Martha reported that there had been a session on Knovel on May 1st so another was unnecessary.
8) Tasks to be done
EI Institute
Alison will monitor to see if there are any sessions relevant to desk training.
Web Page Review/LinkBot reports
Carol volunteered to be the site maintainer.
Literature on Staff Training
Each committee member will find one article pertaining to public service desk training and give a brief report at the next meeting. A group RefWorks account to keep track of the literature was discussed, but the idea was dismissed.
7) Around the Table
Carol - Are we recruiting for a new Davis librarian for the committee? Perhaps one of the new librarians would be interested.
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