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Information Services Delivery Training Committee

ISR Training Committee
Meeting Minutes
October 23rd, 2008
1:30 - 2:30 p.m.
Porter Rm. 428
DRAFT

Present

Alison Hitchens, Connie Kovac (recorder),Martha Lauzon, Judy McTaggart, Margaret Yuen (chair)

Regret: Carol Steele

1) Approval of minutes from October 9, 2008

The minutes were approved. Just a reminder to add "Draft" to the minutes before they are approved.

2) Additional agenda

None.

3) Business arising

Survey was to be sent out to the ISR Desk Staff to give examples as to the types of questions they are not able to answer.

4) Update on Training New Staff Members

Pauline Dewan

Pauline Dewan's training is progressing nicely, almost done; she is shadowing this week.

Agnes Kayko

Carol Steele will co-ordinate her training, which is to start November 3rd, 2008.

Kathy Szigeti

Kathy starts December 1st. We will consider her training schedule in early or mid-November. - no updates so far.

5) Survey - Information Desk Staff

Judy gave out survey outcomes. The number of responses could have been better. The question was raised whether we would have had better response had it been done electronically? We had a discussion as to where the greatest interest was.  The following suggestions were reviewed.

Other suggestions:

Topics for Roundtable discussion:

6) Spotlights

VeloCity - to be held tomorrow Friday, October 24th

Primo - the tentative date is November 7th. Alison will send out e-mails later to confirm.

CSA Rep - November 20th, 2008

CRKN - nothing further to report

7) Report on Articles on Staff Training

Alison, Judy and Martha reported on the following articles.

Janet R. Cottrell, and Michael B. Eisenberg. 2001. Applying an information problem-solving model to academic reference work: findings and implications. College and Research Libraries 4, : 334-47

Novotny, Eric, and Emily Rimland. 2007. Using the Wisconsin-Ohio reference evaluation program (WOREP) to improve training and reference services. Journal of Academic Librarianship 33, (3): 382-392.

Whisner, Mary. 2002. Teaching the art of reference interview. Law Library Journal 94, (1): 161-166

8) Tasks to be done

Defered to a later date

9) Around the Table

Nothing

 

 


November 12, 2008