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Information Services Delivery Training Committee

ISR Training Committee
Meeting Minutes
November 23, 2010
9:30-11:00 a.m.
Porter, Room 428


Present

Annie Belanger, Connie Kovac (recorder), Kathy MacDonald, Judy McTaggart, Margaret Yuen (chair)

1) Approval of minutes Date

The minutes of November 11, 2010 were approved.

2) Additional agenda

None

3) Business arising

Reference Desk Statistics – Annie reviewed the Reference Desk Statistics for both Porter and Davis Libraries, between May 2009 and November 2010. For both libraries, 63% of the questions were level I – Non-Resource based; 31% level II Skill-Based; and 6% level III Strategy based. This data highlights the need to ensure that new staff are well-trained in the non-resource category of questions.

4) New Staff Members for 2011

Our new co-op students for the winter term are Ben Robinson and Colin Fitzsimons.

5) Training Schedule Template – Co-op students

The group started working on a Template for training the new co-op students. The 4 core knowledge and skill areas are: Core Campus Awareness; Core Library Services, Core Reference, and Subject Specific Reference.

As a learning experience, new staff should encouraged to follow up with librarians regarding any consultations that were referred to them.

Margaret asked Judy to speak to Carol regarding putting together a format/template for the schedule.

The working schedule is in Sharepoint, with the campus awareness, and core reference modules almost complete. At the next meeting the core library services and the subject specific reference will be further developed.

6) Spotlights/Training Sessions

Web 2.0 part 2 – (Zsuzsanna)

Deferred

Standards/Codes – (Zsuzsanna)

Kathy will speak to Doug regarding screen casting the session for the new co-op student.

Citation Tracking (Kathy)

Deferred until the next meeting.

 7) Staff Survey

Deferred until the next meeting.

8) Tasks to do: updating websites; Education Institute, etc.

Deferred until the next meeting

9) Next Meeting

To be scheduled for week of November 29, 2010

10) Around the table

Deferred until the next meeting

 


March 4, 2011