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Information Services Delivery Training Committee

ISR Training Committee
Meeting Minutes
January 13, 2011
1:30 - 3:00 p.m.
Davis Conference Room


Present

Connie Kovac (recorder), Zsuzsanna Lancsak, Kathy MacDonald, Judy McTaggart, Carol Steele, Margaret Yuen (chair)

1) Approval of minutes  

The minutes of December 9, 2010 were approved.

2) Additional agenda

None

3) Business arising

None

4) Training New Staff Member (Colin and Ben)

Campus Overview - Zsuzsanna

Carol developed the template for the campus overview session. Zsuzsanna carried out the training session and prepared nineteen questions and a document with the URLs which will be posted on Sharepoint. Ben and Colin both found the printed and interactive online map very helpful. The virtual tour online was interesting, but not very useful. The Campus Tour was useful albeit cold, it supplemented the map very nicely. Zsuzsanna suggested that any notes they took be kept for feedback at the end of their term.

Core Reference - Judy

Judy reported that the training took slightly longer than initially thought. She spent around six hours of training for the four sessions. The first session – Print Collections – Judy gave them a Library Tour, showing Reference Area, ILL etc. The Adaptive Technology Centre should be included for the next new hires. The session was very interactive, they had lots of questions. Judy focused on 1) feeling comfortable in the Library, 2) it’s ok if you don’t know the answer, it’s more important to know where/who to go to, to get the answer. Judy explained how the department supports and helps each other with questions and problems. She gave examples of practical problem solving.

The 2nd and 3rd session – Selections and Functions were held in the office and they worked on the computer.

It seems that this scheduling method worked better, took less time, and was not as fragmented as in the past. It was decided that questions for the new hires would not be of much benefit.

Kathy suggested that a “checklist – tip sheet” for training would be beneficial.

Margaret will send Colin and Ben the training evaluation sheet, but they will fill it out after they have been on the desk several weeks.

Subject Training – Kathy & Margaret

Week one of the subject training for Davis consisted of 5 Engineering Modules. Everything is going well.

Desk Shadowing – Judy

Ben and Colin have both started shadowing on the Porter Reference Desk, and all is going well.

They will pick up additional desk details with staff they are paired with on the desk. Judy tried to put them on the desk with different people for varied experience. Next week they will take the lead in answering questions on the Reference Desk while shadowing.

Carol will let Martha know to contact Ben & Connie regarding any scheduling for the Davis desk.

General Comments

Judy suggested that in the future, desk shadowing sessions should be blocked off before the Subject Training Sessions are scheduled. A master schedule of the training schedules should be kept updated.

5) Spotlights/Training Sessions

Innovation Bootcamp - Zsuzsanna

Since it goes beyond Reference Desk work, Nancy will arrange it as a LAUW session.

Sessions for Winter 2011

Natural Standards Database (alternative Medicine/Health). Carol will speak to Angela Madden to see if she is available and willing to do a spotlight on this database in mid February.

Standards & Codes pt. 2. Zsuzsanna will speak to Doug Morton to see if he would be willing and able to do a longer spotlight session or a hands-on session sometime in March.

Web 2.0 Part 2– Zsuzsanna

Twenty-seven people signed up for the training and 15 completed the modules. There were 11 evaluations, and all 11 responded “yes” to the question “Was the session what you were hoping for?”; 7 people thought it was “very helpful”, 3 people found it “helpful”, 0 said “not helpful”. Fewer people participated in Part 2 than in the first session.

Making Citation Teaching Easy – Dec. 17th – Kathy

There were about 15 people at this session. Eleven gave back their evaluation forms. “Was the session what you were hoping for?” – 11 replied “yes”. Seven said it was “very helpful”, 4 said it was “helpful”.

CANSIM and Census – Jan 21st – 10:30-noon – Kathy

The Flexlab is booked, everything is in place.

6) Staff Survey Results – Fall 2010

Deferred until the next meeting

 7) Around the Table

No one had anything.

8) Next Meeting

Margaret will contact everyone with the date of the next meeting.

 

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March 4, 2011