Skip to the content of the web site.

Information Services Delivery Training Committee

ISD Training Committee
Meeting Minutes
August 11, 2011
11:15 a.m. - 12:45 p.m.
Davis Conference Room

Present

Zsuzsanna Lancsak, Kathy MacDonald (chair), Judy McTaggart, Carol Steele, Jonathan Sutherland (recorder)

1) Approval of the Minutes.

The minutes from the 5 May 2011 meeting were approved, subject to minor corrections. Carol will make corrections and post.

2) Approval of the Minutes

The minutes from the 12 May 2011 meeting were approved, subject to minor corrections. Carol will make corrections and post.

3) Additional Agenda

None

4) Business Arising

a. Action items from 12 May 2011

i. Item 4 – ISR Retreat

1. Evaluation report – Susan

Susan read a summary of evaluation forms from the ISR Training Retreat.

The total attendance for the ebook session was 30.

Discussion with the ISR managers will continue about whether the retreat continues, and whether it will be a full or a half day.

Action: Kathy MacDonald will discuss this with them in the Fall term.

Action: Susan will forward evaluations for all sessions to presenters and committee members.

[include susan’s info]

2. Randy Oldham’s Presentation

This has been posted on the 2011 Retreat page by Kathy.

ii. Guidelines & Procedures Manual

Judy reported that Jennifer Haas’ feedback has been received regarding Item 6 in the Guidelines & Procedures manual.

Action: Judy will take this back to Marian Davis for review.

iii. Training

1. Kathy reported that the Librarian Tip Sheet for Subject-Specific Worksheets/Modules has been completed and is in SharePoint.

2. Connie reported on the training master schedule. Jennifer Haas has asked Systems for the creation of an Outlook calendar to use as a training schedule, primarily for Connie’s use.

Action: Connie, Kathy, and Carol will meet to plan scheduling.

iv. Membership

1. Margaret sent out an email to announce the membership changes to the ISD committee.

b. Website Updating over the Summer

Kathy and Carol met to plan website changes, such as the committee name change. Rose Koebel has almost finished making these changes.

5) Training New Staff Members – Fall 2011

a. Start Date

The start date for MLIS co-op students will be 29 August 2011. Meredith Fischer, on a cataloguing co-op, will be supervised by Zsuzsanna Lancsak, and will be trained on the Porter Info Desk. Rachael McNeil, on an ISR co-op, will be supervised by Leeanne Romane, and will be trained on the Porter Info Desk. Gayle Bushell, on a W.R.C. co-op, will be supervised by Kathy MacDonald, and will be trained on the Davis Info Desk. These desk placements are tentative.

Action: Kathy will confirm these desk placements with ISR managers.

b. Overview & Preliminary Scheduling

Kathy led a discussion of the first two weeks of training. In week one, supervisors will hold an introduction to training meeting with the co-op students, and ask them to do the AODA and other mandatory online training modules. The Campus Awareness overview will be given by Susan and Carol, the module handed out, and a follow-up meeting held. The four Core Reference meetings will be held.

Action: Susan will set times for the Campus Awareness meetings and send these to Connie for the calendar.

Action: Susan will book a Campus Tour for the week of 29 August.

Action: Judy will set times for the Core Reference meetings and send these to Connie for the calendar.

Action: By 15 August, Kathy will notify all ISR liaison librarians about training needs for the new Library co-ops, and ask them to update their Outlook calendars. She will inform them that changes to the training schedule must be handled by the liaisons, and that Connie is to be informed.

In week two, the Core Reference Desk Operations will be held. Supervisors will ask co-op students to schedule themselves for a LINC RefWorks session. The subject-specific Module 1 follow-up meetings will be held, and Module 2 will be handed out. The Desk schedulers will schedule shadowing shifts for the students.

Carol also mentioned the need for co-op students to be aware of who in the Library questions can be referred to. They need to know who the ISR and Circulation managers are.

Action: Kathy will ask Martha to do the Davis Desk Operations session.

Action: Connie will record the subject-specific meetings scheduled by the subject-specific training leads.

Action: Kathy and Judy will remind liaisons to hand out subject-specific Module 2 at their follow-up meetings.

c. Subject-Specific Training Leads

i. Davis

Kathy will be the lead for Davis subject-specific training.

ii. Porter

Judy will be the lead for Porter subject-specific training.

 6) Annual Staff Survey

a. Review of Survey Questions

It was decided to remove in future the question about the ISR training retreat. It was also decided to modify the question on speakers to refer to the impact on service delivery.

b. Distribution

Action: Carol will revise and distribute the annual staff survey, and will collect responses. Jonathan collect and forward Davis responses.

c. Collation of Results

Deferred.

7) Spotlights/Training Sessions
Deferred.

a. QR Codes – evaluations – Susan

Deferred.

b. RefWorks 2.0 – Kathy

Deferred.

c. Fall Spotlights - ??

Deferred.

8. Membership

Deferred.

9) Tasks To Do:
a. ISD training Committee Website

i. Documents page – review and revise or delete content

1. Staff Contacts

2. Running training session checklist and Comments from training session page – combine?

3. Training Manuals and guides

4. Training Tips links

10)  Next Meeting

The next meeting will be held on 15 September 2011.

11) Around the Table

Deferred.

 

 

 


March 15, 2012