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Information Services Delivery Training Committee

ISD Training Committee
Meeting Minutes
November 24, 2011
1:30 - 3:00 p.m.
LIB 427

Present

Zsuzsanna Lancsak, Kathy MacDonald (chair), Judy McTaggart, Carol Steele, Jonathan Sutherland (recorder)

1) Approval of minutes of November 10, 2011

The minutes were approved with corrections

2) Additional agenda

Deferring Spotlights was added as agenda item 3c.

3) Business arising

a. Business Arising—tagging in wiki of FAQ sections – Carol
Carol and Judy have completed about 85% of the items. Some thornier items remain, but are being dealt with.

b. Core reference trainer Checklist – Judy
Judy spoke with Martha Lauzon about what Martha covers in her Info Desk introduction; this was essentially as Judy expected.

c. Quiz for remaining FAQ items – Judy and Susan
Susan and Judy have a growing list of questions culled from the F.A.Q. and the wiki. Use may possibly be made of the D2L quiz application instead of the LINC version of Fluid Surveys, if it proves to have the better presentation of correct answers.

d. MLIS Libguide – Kathy
Kathy has emailed the library co-op supervisors about whether they wanted their students to be involved in developing co-op LibGuides.

4) Spotlights/Training Sessions

a. ODESI –evaluations
There were 11 attendees at this webinar. Carol summarized the feedback received.

b. Copyright – evaluations
There were 27 attendees at this webinar. Kathy summarized the feedback received. After discussion, it was decided to add a further question to the session feedback form: this would ask, in cases where respondents said the session was not what they wanted, why this was.
Action: Carol will make this modification to the form.

c. Medline – Judy
Judy noted that Jackie is ready to present this session.

d. Legal Studies – Jonathan – January – date?
Jonathan reported that Tim does not want to present before Christmas, but is willing to any time in January other than the first week.
Action: Jonathan will ask Tim to present either on 13 or 27 January.

e. EBSCO downloading - ????
Action: Susan will ask Christine Jewell about the best timing for a re-introduction of her ebooks LibGuide, with particular reference to ebook downloading instructions.

f. Webinars from EI etc. – Susan
Zsuzsanna brought two E.I. webinars to the committee’s attention: one on Flexible Drupal, and the other on copyright infringement. Since both were felt to hold an interest beyond Info Desk service, it was decided to refer these to the ISR managers.
Action: Kathy will refer these items.

5) Annual Survey

a. Review of collated list – prioritize items
The committee spent some time discussing and prioritizing the items on the Annual ISD Survey.

b. Selection of Spotlights/events for January, February
It was decided to pursue an I.L.L. spotlight with Wish Leonard and a LibQuest spotlight with Laura Howell.

Action: Carol will ask Wish about presenting an I.L.L. spotlight on 16 December, or on an alternate date in January.

Action: Kathy will ask Laura, when she returns, about presenting a LibQuest spotlight in January, or alternately in February.

Action: Zsuzsanna will check with Pascal Calarco about a possible update on mobile applications at the Library, and what format this should take.

Action: Kathy will email the selector librarians about showing any high-quality vendor training webinars they become aware of, and also about presenting spotlights on any new resources in their departments.

 
6) Training New Staff Members

Evaluations review – all
The committee spent some time evaluating feedback from the Library co-op students on their training experience. Much of this feedback was found to be useful. Two items noted were: a) co-op supervisors should be advised that some non-Info-Desk-related SharePoint training would be beneficial, and b) co-op students should be encouraged to attend as many LINC sessions as possible.

Evaluation of this feedback will continue at the next meeting.

7) Tasks to do: updating websites etc.
Deferred.

8) Next meeting – Thursday December 8th , DC 1568 at 1:30 pm

Deferred.

9) Around the Table
Deferred.


 

 

 

 


March 15, 2012