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Information Services Delivery Training Committee

ISD Training Committee
Meeting Minutes
March 29th 2012
1:30 - 3:00 p.m.
Porter – Rm 428

 

Present

Connie Kovac (recorder), Kathy MacDonald (chair), Judy McTaggart, Carol Steele, Jonathan Sutherland

Regrets: Zsuzsanna Lancsak

1) Approval of minutes Date

The minutes of March 15, 2012 were approved

2) Additional agenda

None

3) Business arising

i) Tech co-op students will be trained in the Campus Awareness Module

ii) New skills for new times discussion

Action: Kathy will invite new skills for new times for the next meeting

4) Training New Staff Members

Aziz – Evaluation Results

Aziz had his acquisitions and chat reference training. Judy is in the process of setting up e-mail training. Aziz would like more in depth training on our large packages. Would like a bank of hard questions that might be asked at the Information Desk.

We reviewed Aziz’s “Comments on the ISD Training Program”

It was suggested that the supervisor should ask co-op students (new hires) if there are questions that they had trouble with, or were unable to answer.

Action: Kathy will contact Laura Lib Quest Coordinator to talk about accessing Reference Questions within LibQuest for a question bank.

Judy will mount Aziz’s comments on SharePoint

5) Spotlights/Training sessions

a) e-book evaluations – Jonathan – session went well; 31 attended, 23 responses – all said yes, 17 “very helpful” 6 “helpful” All had extremely positive comments.

b) Mobile apps – check

c) Ref Grab it – is ready to go

d) Biology – Kathy will check

e) Simply Map - Eva

6) Retreat

a) Lunch – The budget is $400.00 (same as last year) Connie printed off Vincenzo’s menu

Action: Menu and supplies will be reviewed

b) Sessions & Convenors – reviewed

            i) timing – was reviewed

            ii) Invitation – flyer – Jonathan will tabulate and send out specific event info middle of next week to department Managers inviting staff to retreat; and send to Connie for numbers for lunch.

            iii) Evaluations – Judy will review and get it ready. Carol will look for 2011 evaluation results and put them all in the same area. 2012 posting results – Kathy will follow up and confirm at the next meeting.

            iv) Lunch time entertainment – slide show – Carol; Carol sent out e-mails for people, eg. Photos of vacations etc.

7) Membership

Deferred

 

 


November 2, 2012