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Information Services Delivery Training Committee


ISD Training Committee
Meeting Minutes
October 11, 2012
1:30 - 3:00 p.m.
Porter 428

Present
Kathy MacDonald (chair), Judy McTaggart, Carol Steele (recorder), Jonathan Sutherland

Regrets
Connie Kovac, Zsuzsanna Lancsak

1) Approval of minutes of Sept. 27, 2012
Approved with revisions.
ACTION: Kathy will update minutes & Carol will post on staff web.

2) Additional agenda
None

3) Business arising

4. Judy posted survey results on SharePoint.
ACTION: Carol will post 2012 survey results on the committee’s website; Carol will locate and post 2011 survey results as well.
7 (b) Evaluations were sent out and returned.

4) Selection of Fall Spotlights/Training Sessions

a) BIOL 130 (Jonathan)–Anne will present on Dec. 14th

b) Mobile apps (Susan)—ACTION: Kathy will check with Pascal and Nancy about a date to replace Dec. 14th

c) SimplyMap & Scholars GeoPortal (Susan)—Eva has confirmed for Nov. 30th

d) New Programs on Campus – Kathy has asked liaison librarians for expressions of interest in presenting a 3 minute description of new programs in their departments

e) RefGrabIt –ACTION: Carol will contact Jackie once Kathy has determined the date for Mobile apps.


5) Website Clean Up (Kathy)

Documents page:

• Staff Contacts—Delete this page, http://www.lib.uwaterloo.ca/staff/isrtrain/documents/contact.html

• Schedules, http://www.lib.uwaterloo.ca/staff/isrtrain/documents/training/schedule.html
Current schedules are on ISD’s SharePoint site.
Recommendation is to delete the schedules on the website and add a note directing people to the SharePoint site

• Templates (Training/Orientation Templates for ISR & Info Desk Staff)
Recommend deleting

• Comments on the ISD Training Programme
To be deleted since it is on SharePoint.

• “Providing Good Service @ the Info Desk” & “Good Service & the Reference Interview”
The “Guidelines and Procedures for the Delivery of Information Services” document refers to these 2 docs. Are there online resources (books, articles, youtube) that are more recent? Materials that we identify could be tagged on SP as “training resources”.

• Staff Surveys
Remove 2000 & 2001 when 2011 and 2012 get posted.

Training Manuals and Guides, http://www.lib.uwaterloo.ca/staff/isrtrain/documents/manuals.html

Very dated material:

• Question/Answer Spotlights—delete

• Searching Effectively
Link to existing items on Spotlight list; otherwise, delete.

• Working with Others
CHIP—delete
Good Service—put under new heading “Training Resources”
Meeting, Tips for the Successful—delete
Roving Tip—delete
Writing Clinic—delete

• Start of Term FAQ’s
Under Training Resources, add a note that Start of Term FAQ is tagged on Info Desk Wiki and is updated before Fall training sessions

• New Training Resources heading will include:

     - “Guidelines and Procedures for the Delivery of Information    Services”
     - Reference Interview materials
     - Statement about Start of Term FAQ being on wiki

Training Opportunities page:

• Education Institute statistics—delete

• Continuing Education Opportunities—this page was updated last year; however, some material is dated, e.g. Books in TRELLIS.

• ISD Sessions
This html page can’t be manipulated, e.g. tagged; Kathy will get Annie’s input.
Should most material be on SharePoint? And how does Drupal affect things?

ACTION: Kathy will ask Annie for direction on what material/how many years should be on our website.
ACTION: Carol will make recommended changes to website once Kathy checks with Annie

6) ISD Training Events

a) Using Tablets in the Library (Judy)
19 people attended; 11 gave feedback, 8 helpful, 3 very helpful

b) Petting Zoo—hand held devices (Kathy)
No update available from Annie & Jennifer at this point

c) NISO/DCMI linked data webinar—it would be better for WebOps to host it; Alison will look for an existing presentation that is pitched to info desk staff; possible retreat idea

7) Next meeting Thursday Oct. 25, 2012, 1:30 pm DC 1568.

 

 

 


February 13, 2013