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Information Services Delivery Training Committee

ISD Training Committee
Meeting Minutes
January 31, 2013
1:30 - 3:00 p.m.
Davis Conference Room


Present

Kathy MacDonald (chair), Judy McTaggart, Carol Steele (recorder), Jonathan Sutherland

Regrets

Connie Kovac, Zsuzsanna Lancsak

1) Approval of minutes of November 28, 2012

The minutes were approved with corrections.

ACTION:  Carol will post the October 11 and November 28 minutes.

2) Additional agenda

None.

3) Business arising

None.

4) Training New Staff Members

a) Training progress reports
i. Rachel McNeill has completed her training; she will fill out the training evaluation by end of February; Kathy adapted the existing form for librarians.
ii. Walter Miedema’s desk training is in process; he is working on the last set of subject specific work sheets and is buddying with Jackie and Martha on the desk this week and next.
iii. Ted Harms is solo on the desk and has two weeks of subject training left.
iv. Dave Gall is also solo on the desk and has two weeks of subject training remaining.
v. Shannon has completed her training and the evaluation; she has made some recommendations.
vi. Technical support students—deferred.
vii. Evening & weekend circulation desk staff: Judy started training these 8 people last Friday in the first of 3 sessions to facilitate indepth directional and referral. Each session is offered twice, allowing for groups of 3-4. In the 1st session Judy covered the print collections as well as a broad overview of campus services, structure of the library, etc. Feb. 1 and 8th will be devoted to electronic resources, subject guides, info desk wiki, and the library website.

The question remains how this training should be handled in future, when new evening and weekend supervisors come on board.  Does this become an ISD Training Committee task? 

b) The training templates will be revised to include Acquisitions, Cognos and Cataloguing as potential training needs to be determined by the supervisor.

ACTION:  Connie will update all templates with this information

ACTION: Judy will check that Dave’s Cognos training is documented on the schedule.

What about those who need training after they have been in their job for a while?  e.g. for Acquisitions?  It was agreed that the person’s supervisor should set this up at point of need.

ACTION:  Connie will add the following note to each training template:
Training of skills needed later is handled by the supervisor/manager.

5) Retreat 2013—preliminary planning discussion

a) Brainstorming of Content & Theme Ideas (from the flipchart):

• Marketing Research
• Geospatial
• International Student Office/Student Success Office [ISO/SSO]
• SFX
• Path of material from purchase decision to the shelf
• E-journals
• Petting Zoo
• Reference Interview
• Themes:
    - E-books, tech petting zoo, platforms, public repositories
    - Repositories—ebooks, images, data, file repositories, media,    3D printing
    - Semantic web—linked data
    - Open source library tools—citation management
    - The future of reference
     - Mobile Day:
         i. Petting zoo
         ii. E-books
         iii. Roaming reference
          iv. Platforms/file format
           v. Library mobile services

b) Other ideas/comments:

• Tech in the library/emerging technologies
• Update from ERM working group
• Copyright—Christine Jewell will do a session
• ½ day tech / ½ day future of reference
• “tech and talk”
• Petting zoo: explain how staff & patrons use it, then let people book devices for use after retreat. Can relate it to e-books, library mobile services, roving reference. WebOps has some devices.
• Check OLA schedule for ideas.

Mobile Day could look like this:

• 1 hr roaming—outside speaker (UTM? Mandy? Rochelle?) or UW librarian who is involved in the mobile program

• 1 hr petting zoo—Annie & Jennifer report on status of project? Video chat? With a couple of tablets; brief hands on in groups?

• Ebooks—Christine: once EBL/Proquest merger has happened.
     - Public depositories?
     - Where can you buy ebooks & hw do they relate to your device?
     - Platform/file format –highlighting, annotating, etc.
• Tech Support Students—presentation on devices; summaries, specs, apps for ebook reading, etc.
• ISO/SSO—what does Library need to know to support these students?
• Reference interview in the digital age.
ACTION: Committee members should consider the above suggestions.

6) Spotlights/Training Sessions

a) Past sessions:

Googling the Greys
14 in attendance, 10 evaluations
Was the session what you were hoping for?  Yes - 10 (one said better than hoped for and one said Yes & No because they had no expectations)
How would you rate the session?  Very helpful - 6; Helpful - 4  

Systematic Reviews & Research Support
16 people attended; 12 evaluations
Was the session what you were hoping for? Yes - 11; 1 gave no answer
How would you rate the session?  Very helpful - 11; Helpful – 1

b) Upcoming sessions:  

Committee members gave their top choices:

Judy—ISO/SSO, graphic novels, copyright

Carol added market research to the above list.

Jonathan suggested petting zoo, linked data, image, figure and table searching, stats can update, SSO, ERM interim update, Lynda.com

The discussion will continue via email.

7) Next meeting Thursday Feb. 14th, 1:30-3:00, Porter 428.

 

 


February 19, 2013