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Information Services Delivery Training Committee


Learning Tree

 

2013 Training Retreat

Beyond Library Walls

25 April 2013

sponsored by the ISD Training Committee

Come join your colleagues to learn, share experiences and have fun!
All sessions to be held in the Davis Conference Room (DC 1568).

Program registration is not required.

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Digital Repositories & the Library

with Pascal Calarco, Sandra Keys & Kathy Szigeti

9:30 a.m. – 10:30 a.m.

This will be a high level introduction to digital repositories (theses, articles, data, digital media) as an emerging and evolving set of resources for scholars.  Examples will be given of repositories that exist on our campus as well as initiatives on other campuses that demonstrate the future of repositories. The talk will be tailored to the Info/service desk staff and enhancing your understanding of these types of resources and the future they will play in academia.

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What do Patrons Ask When They Know Nobody’s Listening?

with Judith Logan, Reference Librarian, & Michelle Spence,

Reference & Instruction Librarian, University of Toronto Libraries

10:45 a.m. – 11:45 a.m.

The University of Toronto has recently implemented an online FAQ knowledge base that em­powers patrons to find immedi­ate answers. The system tracks search behaviour, allowing library staff to analyze patrons’ interactions with this unmediated form of virtual reference. Judith and Michelle will compare these interactions to the Ask a Librarian chat reference service and dis­cuss how they used these insights to improve their virtual reference services.

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Lunch

12:00 p.m. – 1:00 p.m.

Lunch will consist of a selection of sandwiches and an assorted dessert tray.

Lunch registration is required

Email Judy McTaggart (jmmctagg@uwaterloo.ca ) by Wednesday, 17 April if you would like to participate. Please indicate if you wish to have a vegetarian or vegan lunch and/or have any food allergies.

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Trumpet
Take Five: Campus Connections… Where Ideas (to Help Students) Start!

With Jane Forgay and Guests

1:15 p.m. – 2:15 p.m.

Participate in this series of 5-minute, small group brainstorming sessions. Each session will have you chatting with a staff member from a different student-services unit on campus. The focus of your chats will be: How can library staff reach beyond our walls to connect with students in ways that are relevant to them?

Your task: Simply let your imagination loose, think of ways to boost the Library’s image/importance in the minds of students, then jot down any promising ideas you generate. In the wrap-up, we’ll ask you to share your best ideas with everyone.

Session objectives: 1) To get to know a variety of people on campus and what they do for students. 2) To generate ideas about how the Library might help students even more.

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Launching the Mobile Device Petting Zoo 

with Jonathan Sutherland, Kathy MacDonald and Simon Chan

2:30 p.m. – 3:30 p.m.

This session will launch the mobile device petting zoo. Information about the location of the petting zoo and lending procedures will be presented. You will also have the opportunity to play with a variety of mobile devices that allow mobile access to our resources and services. In teams you will have the opportunity to try specific activities such as accessing Primo, accessing course reserves or downloading a book chapter from the following devices: ipad, playbook, nexus android device, Sony e-reader,  ipod with wifi and e-readers with wifi. Teams will rotate through staffed “play” stations and try a series of activities our users would do with each device.

 

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Learning Tree

 


May 17, 2012