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Library Web Review Group

Survey Proposal

We're requesting to mount Stage 1 on the Library's home page as soon as possible. On the day when the new Library's home page is live we plan to implement Stage 2. The survey is to be withdrawn from the Library's home page on December 31, 2005.

Stage 1

Heading on Library's home page as the first news item:

Help us improve the Library's website

Preamble on following page:

Help us improve the Library's website.

We are currently in the process of redesigning our website to reflect the new "UW Common Look and Feel" in order to improve accessibility and usability. Participation in the survey is voluntary and anonymous. Survey data will be securely stored for 2 years. This project received ethics clearance through the Office of Research Ethics. Thank you. Your feedback is essential.

1. Your relationship to the University of Waterloo:
(shown as radio buttons)

- undergraduate
- graduate
- faculty
- staff
- alumni
- other

2. Why do you use the Library's website?
(shown as checkboxes)

- TRELLIS (Library Catalogue)
- Research Databases
- E-journals
- Course Reserves
- RACER (Interlibrary Loan)
- Ask a Librarian (Reference Assistance)
- Research Starting Points (Subject Guides)
- Government Documents
- E-Data
- Help & Instruction (Library tours, tutorials)
- Renew Books
- Other (provide a text box)

3. I can usually find what I'm looking for easily when using the Library's website.
(shown as radio buttons)

- strongly agree
- agree
- neutral
- disagree
- strongly disagree

4. What improvements to the Library's website would you like to see? Be specific please.
(display a comments box)

Stage 2

On the day the new site goes live we keep the survey on as is, but we change the preamble to:

Our new website is now live. Tell us what you think. Participation in the survey is voluntary and anonymous. Survey data will be securely stored for 2 years. This project received ethics clearance through the Office of Research Ethics. We appreciate your feedback.

Proviso: We would like to run the survey on the home page on a regular basis. For example for the month of October or November during the fall term, and February or March of the winter term. The heading and questions stay the same, perhaps the preamble should change slightly.


August 11, 2005