Present: Allan Bell, Betty Graf, Jennifer Haas, Mark Haslett (Chair), Michele Laing, Sharon Lamont, Wish Leonard, Susan Mavor, Shabiran Rahman, Linda Teather, Debbie Tytko, Annette Dandyk (Recorder)
Regrets: Eric Boyd, Alex McCulloch, Richard Pinnell, Susan Routliffe, Mary Stanley
The deadline for Special recognition award submissions is the end of July.
Mark thanked the group for their participation in two special meetings with Tracey Bailey from Ketchum, (Campaign Counsel and Assistant Campaign Director) to discuss fundraising in the Library. Mark and Mary will follow up with the information gathered.
Mark gave an update on the recent TUG Exec meeting:
- the J-Stor weeding proposal was approved. Items will be weeded down to one last print copy within TUG.
- the proposed changes to the TUG lending policy were also approved.
Linda – deployment of the new staff IBM workstations is going well. Staff are provided with Office 2007 handouts when they receive their new machines; IST training sessions have been arranged. Systems is still on track to have new software installed on the public workstations by September.
Betty – Agnes Janzen will retire January 1, 2008; her last working day will be in November.
Michele – Musagetes will receive their Office 2007 upgrades from the Faculty of Engineering. Michele applied for Waterloo Engineering Endowment Funding (WEEF) and was awarded partial funding for the purchase of an overhead projector, speakers, and whiteboards. She will apply again next year for additional funding for furnishings.
Debbie – the TUG ERM working group was charged with exploring options for a new ERM. They submitted the report to Allan and Catherine Steeves today.
Allan – the possibility of allowing staff to purchase their old computers before they are sent for surplus was investigated. He spoke with Ed Goodwin (Central Stores) and learned that the computers are unreliable (some won’t boot after being shut off), and don’t come with XP so staff would need to purchase software. Staff could get a new computer with a warranty for approximately $100 more than one of the old ones. It was decided that the old computers would be sent for surplus.
Shabiran - Baiba Turner will retire August 1, 2007. July 31 will be her last working day. CNAC – Charles has been involved in investigating survey software. IST and the Survey Research Centre recommend a survey software product called SENSUS. The Library has opted to get one license. The data will reside on servers in Canada (many other products store the data on U.S. servers). CNAC is experimenting with Basecamp project management software but will restrict use to the LibQual project for the time being.
Sharon – has been working with the renovation planning groups in Davis and Porter to begin gearing up from planning to implementation mode. In Porter the project will be the main floor and is expected to occur next summer. In Davis, a small group met yesterday to begin prioritizing projects. We expect to receive official confirmation from Kresge about the Kresge challenge soon.
Susan M – Ruth Lamb has retired; Susan is working to determine staffing needs.
Business Arising from May 30, # 1 – the company that Matt Erickson is buying the Managing Workplace Harassment program from has changed its pricing structure. Matt is still working to resolve the matter.
Mark thanked Shabiran and CNAC for their work in coordinating the survey and the report. Their preliminary report was distributed to the Managers prior to the meeting; the executive summary provides the gist. Generally users are satisfied with most services but there are some concerns with the Library as place – e.g. noise and space.
We are still anticipating the arrival of OCUL and CARL comparators. Shabiran has already met with her counterparts at WLU and UG. We will wait to see what the CARL report shows before deciding if further analysis and benchmarking should be done.
Next step: a) wait for CARL and OCUL data; b) we should seize the opportunity to indicate we are listening to and acting on the input from both the LibQual and earlier user satisfaction survey. e.g. highlighting the introduction of new IBM PCs in all the public areas, the 3M RFID system, etc. We could do this in a variety of manners e.g. through news@your library, special updates to the Daily Bulletin and on the web site, Mark’s presentation to Senate etc.; c) Liaison Librarians and Managers as well are in a position to act in their various capacities.
The Circulation Managers have proposed that Davis and Porter libraries close at 5:00 p.m. instead of 6:00 p.m. for the period between terms. Wish outlined the rationale for doing so, supported by stats from the past three intersession periods that confirm that there are few transactions (all self charge) during that period.
The change was approved. Announcements communicating the change in hours will be sent well in advance.
For some time Davis ISR Librarians have been noticing that consultations at the desk have been declining. Statistics support this. Davis ISR staff discussed the matter at the last departmental meeting and have recommended that the Davis Info Desk close at 7:00 p.m. instead of 8:00 pm Monday through Thursday.
The Info Desk staff will also review the 9:00-10:00 a.m. time slot, carry out an analysis of the types of reference queries received on Sundays and look at how to staff the desk differently. The proposed change was approved.
It was noted that the changes in intersession building hours and staffing of the Davis Information Desk are good examples of reducing workload by finding efficiencies.
As outlined in Mark’s TUG update of April 24 it agreed that we need to pursue a new search and discovery interface as an alternative to the TRELLIS OPAC module which has been virtually unchanged since 1997. TUG has been in active discussion with Ex Libris about their next generation interface, Primo. Work is ongoing on the agreement, the development of an implementation plan and a broad communications strategy.
Next meeting: August 1, Porter
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