Signage Committee

Task

 

Welcome to the Dana Porter Library here at the University of Waterloo. We appreciate your help in improving Library signs for our new users like yourselves

First some preliminary questions:

Have you ever visited the Dana Porter Library before?

Yes
No
Yes No

How did you locate the Dana Porter Library?

 

Did you have to ask for directions?

Yes
No
Yes No

If you had any difficulties please explain

 

Task

Your main task is to locate a book in the stacks by the call number and return it to the Circulation Desk.

You will also be asked to try to locate some information and facilities.
Try to do this without asking for help. Use the signs.

Instructions

Ordinarily, to find a book in the library, you must consult the library catalogue by title, author, etc. but, for the purpose of this exercise, we have already supplied you with the call number. (We cheated and placed fake books on the shelves for you to find. Please take your "book" from the shelves and bring it with you)

  1. How did you fidn the library catalogue?

    Did you have to ask?

    Yes
    No
    Yes No

    If yes, where did you ask?

  2. Find your "book" by its call number. [TD196.E44 1978]

    How did you figure out what floor your "book" was on?

    1. By using signs?
      Yes
      No
      Yes No

      If yes, where were the signs located?

    2. By asking for help?
      Yes
      No
      Yes No

      If yes, where did you ask?

      If you had any difficulties, please explain.

  3. How did you locate your "book" on the floor?

    Did you have to ask for help?
    Yes
    No
    Yes No

  4. Where, on this floor can you find places to study?

    Is there a group study room on this floor?
    Yes
    No
    Yes No

  5. If you wanted to sign out this "book", what are your options?

    If you had any difficulties, please explain

  6. Where would you return the book?

    How did you locate the Book Return?

    If you had any difficulties, please explain

     

    If you have enough time, please answer as much of the following as you can before going to Room 407 at: [time]

     

  7. Photocopiers
    Where are they?

    How much does it cost to photocopy?

  8. Washrooms
    Can you find the men's washroom on the third floor?
    Yes
    No
    Yes No

  9. Periodicals
    Find the title of a periodical on the periodical's floor on range 22, side B.

    Title:

  10. Information Desk
    Which floor is the Information Desk on?

  11. Hours
    What hours is the Library open on Sundays?

    Where did you locate this information?

  12. Rare Book Room
    What is the full name of the Rare Book Room?

  13. Micromaterial
    What firm made the microfiche printer?

  14. Government Publications
    What material can you take out from the Government Publications Department?

    When is the Information Desk on the Government Publications Department opened?

  15. Where does the library keep its Reserve Material?

  16. Does the Library have newspapers?
    Yes
    No
    Yes No

    Where are they kept?

  17. Are there group study rooms in the library?
    Yes
    No
    Yes No

  18. Where can you get access to the Web?

     

Thank you for participating in our study. Please join us at [time] in Room 407, on the fourth floor, for refreshments and discussion.