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Frequently Asked Questions
Printing
The printer says paper jam, what do I do?
I printed my document but nothing came out. Where is it?
The printer says "toner low
"
There was a 'problem communicating with the printer'
Hardware
My mouse isn't working, what do I do?
The mouse seems slow to respond, the cursor's movement seems jerky
The font on my computer is too large or small
How do I change the colour/appearance of my desktop?
No sound is coming out of my speakers
Outlook
How do I change the default font / colour of my emails?
How do I change my Outlook send mail format?
How do I set up a news account in Outlook?
How do I set up my email signatures?
How do I filter email?
Connectivity
Certain shared folders or network drives aren't accessable
Can't send or receive email.
Can't access a web page or online document.
Can't print to a network printer.
Virus Information
Word
How do I turn on/off automatic spell and grammar checking?
How do I change the default font?
How do I add graphics?
How do I send a document as an email?
August 9, 2005