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Web Operational Management Group

Minutes of the Meeting of May 28, 2008
2:00 - 3:45 pm, Davis Conference Room

Present: Allan Bell (Chair), Marian Davies, Chris Gray, Esther Millar (Recorder), Doug Morton, Bill Oldfield, Charles Woods

Regrets: Nancy Collins, Tim Ireland

  1. Approval of WebOps Minutes of April 8, 2008
    Approved with changes.

  2. Approval of WebOps Minutes of May 14, 2008
    Approved with changes.

  3. Business Arising
    From the minutes of May 14 –
    3.1. Allan has sent the list of web pages to Eva.
    5. Promoting on Public Workstations – Action: Charles will do an analysis of Apache logs for Pilot to help identify what students are doing on public workstations. He will publish his report under libstaff password control. Other items still need to be handled.

  4. Agenda Review
    Add: Usability (Marian) and Implementation and Release Management (Marian) after item #6.

  5. Communications Tools Area on Staff Web Home Page
    Esther's draft right navigation for the Staff Web home page was approved for implementation. Action: Esther will draft a memo for WebOps to send to Library Staff announcing the changes and the rationale for them.

  6. Ontario German Bibliography
    Bill provided an update on this project. Jane Forgay and Helena Calogeridis have been building the database in RefWorks. They have been adding thesaurus terms into the keyword field of RefWorks; Bill will extract them from there to build the thesaurus. Thus, RefWorks becomes the database for all development work on the project.

  7. Usability
    Marian and Nancy visited the Office of Research Ethics and received news that if our research or survey is of a quality assurance nature we do not have to go through Ethics approval. Data that is collected cannot be used for anything other than improving our site; we cannot publish or distribute the data in any way. We will continue using our present survey arrangment as well as utilizing these new guidelines. Marian & Nancy have already done one round of testing and they are keeping detailed records. Marian will send us their report via email and we will then determine the best format and place to store the results.

  8. Implementation and Release Management
    The timing of the relocation of the SFX Article Finder proved unfortunate for several staff presenting workshops or announcing new features. In the future we will test things out more thoroughly beforehand, but not at the expense of never changing anything. We will also place a Beta icon on new features to alert staff and users that changes are still possible during the development process. The icon will link to a feedback form that also explains what ithe icon means and lets them know we value their feedback. Marian or others interested will create a generic icon for this purpose.

  9. Literature Review
    Discussion of chapter 3 - Strategy Plane - of Garrett’s Elements of User Experience
    Action: Bill has been using Google Analytics to identify our users top 10 tasks. He will bring results to our next meeting.
    Allan will be taking our Statgegy document to the next Library Executive meeting. We would like to engage others in the Library as we build our new site.
    Next meeting: discuss Chapter 4: Scope.

  10. Around the Table
    • Connect from Home pop-up. One more change to code and then ready to be implemented. Marian will prepare an email (for vetting) to notify staff before changes are made.
    • We have received memory for the blade servers that are running vmware, thus providing more memory capacity for virtual machines
    • Chris shared his thoughts on group training for style sheets and javascript to bring our web skills set up-to-date (WebOps 101). He will try and put a training package together for us.
    • Marian asked for verification on Allan's involvement with respect to Google Analytics on campus. He’s coordinating a campus-wide effort of connecting all department's GA to provide a more complete picture of web traffic on campus.

  11. Next Meeting: June 11, 2:00 – 3:30 pm, Porter 428. Recorder: Doug.

 

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June 19, 2008