Minutes of the Meeting of May 13, 2009
2:00 - 3:30 pm, Dana Porter Conference Room 428
Present:
Allan Bell (chair), Nancy Collins (recorder), Chris Gray, Tim Ireland, Esther Millar, Bill Oldfield, Charles Woods
Regrets: Marian Davies, Doug Morton
- Approval of WebOps Minutes of March 11, 2009
Approved with minor changes.
- Business Arising
#4 Media Server: Allan forwarded Tim's document, "Request for a media service to house instructional videos" to Andrea Chappell at IST. The document was favourably received and the Library will work with IST in the future on this.
#5 LibX: LibX still needs to be configured to allow for Primo functionality beyond keyword searching.
#8
Where is it : Changes have been made to the WhereIsIt pages to reflect the stack shifts.
- Agenda Review
Added an agenda item to discuss WebOps' procedure for reviewing new web services suggested through the feedback form (#5)
- Proxy Problem Report Responses
Charles explained that the majority of problem reports received via the LibProxy alias require identical responses (telling users to clear their browsers' caches; directing inquiries to Circulation for account checks).
To make better use of Charles' time, the group discussed options for how these problem reports might be streamlined. Ideas included having a co-op student handle requests and supplying troubleshooting instructions at the point of need for users (potentially, right before they would fill out a problem report).
Action: Charles will send Marian and Nancy the text he uses
when advising people to clear their browsers' caches. They will insert this troubleshooting text into a spot on the website that makes sense for users in the process of reporting proxy problems.
Action: Charles and Allan will meet with Alex to discuss the possibility of recruiting the assistance of a co-op student to act as the first response on the LibProxy alias.
- Reviewing new web services
The group discussed how WebOps should handle recommendations for the Library to acquire new web services.
The group agreed that any recommendations that are discipline-specific should be directed to the liaison librarians. WebOps will advise on the technology aspects of these services, if desired.
- Web Content Management System
Allan updated the group on the university's direction relating to the implementation of a web content management system, as well as how the Library might fit into this process.
- Around the Table!
Allan reported that the web strategy received no resistance at the managers' meeting. Next steps include drafting a mandate for the web executive board. Action: Allan will put the web strategy online for all Library staff to view and comment on.
Charles reported on the ELUNA conference. He described a bit about Rosetta, a digital preservation / archiving software, and suggested that it might be a product to consider in the future. He suggested that him and Alison could provide a summary of ELUNA highlights for potential inclusion in an upcoming issue of news @ your library.
Charles reported that Primo will be launched as the primary search tool in early June. He also described features of Primo v3.
Bill announced that he will be doing a demo for the Systems department on the gov docs system and the German bibliography on May 14 at 11am. He invited members of WebOps to attend, if interested.
Tim asked about Systems' procedure for alerting staff to major outages. This came up in light of a significant proxy / Scholars Portal
outage a couple weeks prior. Systems staff responded that they do contact ISR staff, however, it was agreed that a better system needs to be implemented that will incorporate all ISR groups and library locations. Action: Tim will work with Charles on this.
- Next Meeting: May 27 , 2009 at 2:00 pm in the Davis Conference Room. (Recorder Marian)
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May 15, 2009
