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Web Operational Management Group

Minutes of the Meeting of February 9, 2011 2:00 - 3:30 pm, Dana Porter Library, 428

Present: Annie Bélanger (Chair), Nancy Collins, Marian Davies, Chris Gray, Adrian Kemp, Alex McCulloch (Circ Rep), Esther Millar, Doug Morton (recorder), Charles Woods

  1. Approval of previous minutes

    Approved with minor edits.
  2. Business Arising from meeting of Jan. 26, 2011

    #2 (7) Business Arising - Blogs. Chris is sending a list of blogs with owners and dates of last updates to Annie.
    Action: The blogs will be moved after a review by Annie and Jennifer.
    #3 (7) Business Arising - RACER. Chris posted a draft of a new RACER page which was discussed.
    Action: Chris will create a new draft based on feedback received in the meeting.
    #4 (and #3(4)) Web Phase in - Annie has brought the proposal to LibExec and managers and the announcement was made earlier this week.
    #5 Subject Guides Search - Chris has fixed the problem and subject guides now appear high on the results list.
    #5 Subject Guides Search - Adrian is still working on the http 404's.
    #6 Competencies & Skills - to be discussed this meeting.

  3. Agenda Review

    Esther - Feedback form
    Annie - User Needs
    Annie - UML has requested an HTML editor

  4. Feedback Form (Esther)

    Esther reported on her use of a new tool that checks accessibility issues; she noted that the feedback form had about 20 problems.
    Action: Adrian will look into fixing that page as well as the Problem Report Form.

  5. User Needs (Annie)

    The proposal for an assessment has been accepted. Marian will be working on it 2 days/week with Agnes, Sam Gibbons, Jonathan Sutherland and student help as needed.

    There will be a survey administered by the Survey Research Centre, focus groups, staff consultations, card sorting, and work with Google Analytics. One complication is the Primo Central trial happening at the same time.

    It is expected that products of this work will include reports on information architecture, user requirements and business requirements. Nancy will be covering the communications plan.
  1. Competencies and Skills (Annie)

    2. The Competencies and Skills spreadsheet was discussed and worked on.
    Action: Marian will post an updated version on Sharepoint.

  2. UML Request for an HTML Editor (Annie)

    UML's request will be handled by an ad-hoc subcommittee.

  3. Around the table

    Annie - The LibGuides Widget team has met and is developing some search widgets.


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February 10, 2011