Skip to the content of the web site.

Web Operational Management Group

Minutes of the Meeting of May 25, 2011, 2:00 - 3:30 pm
Davis Conference Room

Present : Charles Woods (Facilitator), Chris Gray (Recorder), Adrian Kemp, Annie Bélanger, Marian Davies, Alex McCulloch, Esther Millar, Doug Morton

Regrets: Nancy Collins

  1. Approval of WebOps Minutes of May 11 – approved with minor revisions

  2. Business Arising from the Minutes of May 11
    1. #4 It is confirmed that Alex will be the liaison between WebOps and the Library Managers
    2. #5
      1. Musagetes option on give us feedback form.
        Action Chris still to examine how the form is routed.
        Nancy did minor updates to the form.
        Alex discovered that there were only ever a few occasions that there was a need to forward 'your account' items to Musagetes staff.
        Action Annie still to compose an alternative to the location/topic options.
        Musagetes staff should now if the Musagetes location option is much used.
      2. Musagetes and the WhereIsIt floor plans.
        There is a need to review the WhereIsIt project and determine a process and criterion for maintaining it and extending it.  Also integrating it with the discovery layer would increase its usefulness, but currently there is not much knowledge of how feasible this is.
        Action Marian will consult with Musagetes to get a more detailed picture of what they want.
      3. Special Collections.
        Annie will notify them that they can change their headings from 'Special Collections' to 'Archives & Rare Books' on web pages themselves. Esther and Rose are available to assist.
        Doug has added a link to their email form from the 'Ask a Librarian' page
    3. #7 Web Governance Strategy
      Action       Charles will start a discussion on models and protocols for web governance in the Library.
      Action All members should look at the Library Website Background document that Annie prepared and posted to the SharePoint site.
      Chris announced that the uWaterloo Web Advisory Committee has abandoned the attempt to create a web governance subcommittee due to lack of people willing to serve on it.
    4. #8 SharePoint Task list
      Action       All members should review this regularly and keep it up to date.

  3. Agenda Review
    • Add item for Meeting Handoff before Around the Table

  4. Quick Polls
    • Nancy gave the highlights of here presentation to Information Services
    • Students like the Quick Polls
    • Action Chris will look into making the results display more accessible and see what reasonable measures could be taken to reduce spamming of the polls

  5. Web Advisory Report
  6. Meeting Handoff
    • Annie outlined the work that will be continuing on the User Needs Assessment project during her absence on maternity leave.
    • Other topics that need further attention are:
      • web governance
      • documentation
      • communication with managers
      • tracking available and needed skills
      • project management

  7. Around the Table
    • Annie: Kathy Szigeti will be looking at LibGuides to improve their consistency and refresh staff skills.  She will also be reviewing them for accessibility.
    • Charles reported on Eluna.
    • Esther asked if a WebOps vacation schedule was need and consensus was that it wasn't.
    • Marian reported on plans to test the Primo Central trial.  Testing protocols are in development.  Testing will be done in Sept and Oct and a recommendation will come in Dec.
    • Marian also reported there were some problems with the vacation auto reply that some staff use.  When patrons submit via the email reference form, they get the auto reply, although normally they don't get a reply until a staff member initiates one.

  8. Next Meeting: July 13, 2:00 pm – 3:30 pm, Porter 428 Recorder: Doug

If you have any queries or concerns about this page, please contact .

July 8, 2011