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Web Operational Management Group

Minutes of the Meeting of September 12, 2012
Dana Porter Library, LIB 428

Present: Alex McCulloch (Acting Chair), Pascal Calarco, Marian Davies (Recorder), Graham Faulkner, Chris Gray, Doug Morton, Steve Weber, Charles Woods

Regrets: Annie Bélanger, Nancy Collins, Esther Millar

  1. Approval of Minutes of July 25
    Approved

  2. Business Arising from the Minutes of July 25
    Pascal questioned if WCMS and the Library have a common understanding and expectations for the September 24 meeting. Steve, Graham, Chris, Pascal and Annie will meet to discuss this situation.
    ACTION: Pascal will follow-up.

  3. Agenda Review
    Alex added Christine Jewell's request to link the new E-book Library guide under 'Resources for Research'.

  4. Web Governance Framework
    Consultation will consist of two phases. One is for staff writing for the web, and the other is an open house for all staff. WebOp members would like to see this happen as quickly as possible. Both Annie and Pascal will lead these discussions.
    ACTION: Pascal will meet with Annie about a schedule.

    Key question is to identify and define roles and responsibilities.

    The document next steps are to detail some of the pre-work and distribute before the migration to Drupal.

  5. Usability Report
    Marian provided a general overview, noting the relevant findings. The testing concluded that the website is adequate when browsing, but when specific information is needed and when students start their research the website is frustrating.
    ACTION: Marian will upload the report, protocols and data on Sharepoint.
    ACTION: Pascal will send report to LibExec for further discussion.

    Discussion ensued on how to move forward and what measures or metrics can be used to test the success of the new site. In addition, a review of the tools/software for testing should be conducted.
  1. Events Website
    Sarah Perkins requires a calendar for library events, for example, one that will allow people to register for a conference. Discussion ensued regarding different software, including Drupal.
    ACTION: Alex will follow-up with Sarah.

  2. GIS NEW Map Stie - template shortcoming
    The new interactive map, which is used to discover open access government information has some difficulty fitting in with the Library template.
    ACTION: Graham will follow-up with Eva.

    Discussion ensued about Request Tracker and how this system, or something equivalent, can be used in Systems for these types of requests.

  3. New E-books Library Guide
    Christine, after polling ISR staff, requested linking the new E-books Library Guide under Resources for Research.
    ACTION: Chris

  4. New Quick Link for Equipment
    Request to change 'Vending' link under 'Services' right navbar to 'Supplies & Equipment'.
    ACTION: Graham

  5. RACER login differences
    Request to change RACER link on Services page, plus adding text to a webpage.
    ACTION: Chris

  6. Around the Table
    Request to review expiring patron procedures.
    ACTION: Alex

    Charles will be attending Access 2012.

    Request to add LibGuides into Primo.
    ACTION: Charles will check if there is an automated procedure.

  7. Next meeting: September 26, 2:00 pm, DC Rm1568
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October 9, 2012