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library survival guide

What you need to know

3 Getting Help

Asking Questions

Have a question? Need help? Take advantage of the Library's Ask a Librarian service for research assistance.

  • In person: The library staff members are there to assist you so be sure and ask us! You will find a Reference Desk in each library where you can get help with conducting library research and using resources. There is also a Circulation Desk to assist you with your library account, checking out material, and obtaining reserves. You can also contact your liaison librarian for help with detailed research.

  • Email the library your questions

  • Chat with a librarian in real time through the IM a Librarian service (12-4 pm Monday-Friday)

  • Phone:

    Dana Porter Library 519-888-4567 ext. 35763

    Davis Centre Library 519-888-4567 ext. 35766

    The Geospatial Centre 519-888-4567 ext. 32795
  • Video: Take a look at our online tutorials to get help answering some common questions. These videos are particularly helpful after library hours when you need help with late night research.

Asking questions

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Library Workshops

Jumpstart your success with a library workshop! act on it @ your library

Library workshops are offered at the beginning of each term (fall, winter, and spring). Topics cover everything from introductory research to advanced search strategies to staying current in your field of research and/or study.

Sample workshops include:

  • New Faculty and Grad Students: Research Tools and Library Services
  • Find Books and More!Library workshops
  • Better Searching – Better Marks
  • Keep Current in Your Field
  • Introduction to RefWorks
  • And many more...

See the registration page for full workshop descriptions and to sign up!

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Liaison Librarians

Subject librarians

For personalized assistance, you can also contact your liaison librarian. Librarians can help you to find and use a wide variety of resources in your field as well as to create the successful search strategies for your research topics. Find out how to contact your liaison librarian by watching our video.

Remember to look at the subject guide for your area of study and don't hesitate to contact your liaison librarian if you have questions!

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Communications and Liaison Librarian

The Library Survival Guide is adapted from York University Libraries' Library Survival Guide.

July 23, 2012